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Frequently Asked Questions

Fast answers for a smoother voyage from cart to doorstep.

How does the current shirt sale work?

Eligible graphic tees regularly priced at $32 are automatically $24 through September 7, 2026 at 11:59 p.m. ET. No code is needed, and the offer cannot be stacked with another coupon.

Where should I start shopping?

Use the sale collection for every eligible $24 shirt, or visit the full shop for the complete catalog.

How do I choose a shirt size?

Compare a tee you already own with the flat-garment measurements in our size guide. Current eligible graphic tees use the unisex Bella+Canvas 3001 in S–3XL.

When will my order ship?

Most apparel is printed after you order. Production and delivery estimates vary by destination and season; shipping choices are shown at checkout. Tracking is emailed when available.

What if my item arrives damaged or incorrect?

Contact us within 30 days of delivery with your order number and clear photos. Eligible fulfillment errors will be reviewed for replacement or refund. See Shipping & Returns.

Can I exchange a shirt for another size?

Made-to-order apparel generally cannot be exchanged for size, color, or change of mind. Please check the size guide before ordering.

Is checkout secure?

Checkout and card processing are handled through WooPayments. Pirates n’ Mermaids does not ask you to send payment-card details by email or contact form.

How can I get help?

Use our contact form, email [email protected], or call (904) 567-6190.

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